Welcome to the Festiflare FAQ page! Here you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you can’t find the answer you’re looking for, feel free to contact us.

1. What products does Festiflare offer?

We offer a variety of high-quality products including [list of categories, such as home décor, fashion accessories, etc.]. You can explore our full selection on the Shop page.

2. How can I place an order?

Placing an order is simple! Just follow these steps:

  • Browse through our products on our website.
  • Add your desired items to the shopping cart.
  • Go to checkout and enter your shipping and payment information.
  • Review and confirm your order.

You’ll receive an order confirmation email once your order has been successfully placed.

3. Can I modify or cancel my order after it’s been placed?

We process orders quickly, and once your order is confirmed, it may be too late to make changes. If you need to modify or cancel your order, please contact us immediately at support@festiflare.shop. We will do our best to accommodate your request before the order ships.

4. What payment methods do you accept?

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other third-party payment options (if available)

5. How do I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your order through the shipping carrier’s website.

6. Do you offer international shipping?

Currently, we only offer shipping within the United States. However, we are planning to expand our shipping options in the future, so please stay tuned for updates.

7. How long will it take to receive my order?

Delivery times depend on the shipping method you choose:

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
  • Overnight Shipping: 1 business day (available for select locations).

Please note that processing times may vary depending on the volume of orders.

8. What should I do if my order is damaged or missing items?

If your order arrives damaged or if items are missing, please contact us immediately at support@festiflare.shop. We will work with you to resolve the issue and ensure you receive your products as expected.

9. Can I return my purchase?

Yes, we accept returns within 30 days of purchase. Please make sure the items are unused, in original condition, and in their original packaging. For more details, visit our Return and Refund Policy.

10. How do I contact customer support?

You can reach our customer support team via email at support@festiflare.shop or by phone at +1 (505) 805-1120. We are happy to assist you with any inquiries or issues you may have.

11. How can I stay updated on new products and promotions?

To stay up to date on the latest product launches, discounts, and special offers, you can subscribe to our newsletter. Simply enter your email address in the subscription box at the bottom of our homepage.

12. Do you offer gift cards?

Yes! We offer gift cards that can be used on our website for any of our products. You can purchase gift cards on our Gift Cards page.

13. Is my personal information secure?

Yes, we take the privacy and security of your personal information seriously. We use industry-standard encryption and secure payment gateways to protect your data. For more information, please refer to our Privacy Policy.